0800 084 5076
Getting a new boiler is a big decision for any household, costing between £1,750 and £2,750, including installation. It’s always worth investing in a new boiler when you need it. Just ask anyone who has suffered a boiler breakdown and they’ll tell you it’s worth it! Launching in 1962 as part of the Bosch Group – Worcester Bosch is the leading manufacturer of boilers in the UK. Their boilers seem to always win the Which? Best Buy Award and the company’s boilers are even installed at Sandringham Palace. Let’s look at the best Worcester Bosch Boilers and compare them so you can choose the best option for your household.

 

In this article, the CompareCompanies team investigates the Worcester Bosch Greenstar range of 84 different, state-of-the-art boilers. You’ll find out more about…

  • Worcester Bosch Greenstar gas-powered combi boilers
  • Worcester Bosch Greenstar oil-powered combi boilers
  • Worcester Bosch Greenstar gas-powered system boilers
  • Worcester Bosch Greenstar oil-powered system boilers
  • Worcester Bosch Greenstar gas-powered regular boilers
  • Worcester Bosch Greenstar oil-powered regular boilers
  • Getting the best price for your Worcester Bosch boiler – up to 40% off

Worcester Bosch Greenstar boilers

The Greenstar range from Worcester Bosch is an award-winning range of oil-powered, gas-powered, and LPG-powered boilers. Each boiler in the series is either “A” or “B” rated by the Energy Saving Trust. During their design and construction, real attention has been paid to efficiency (bringing your utility bills down) and efficacy of operation (providing you with the hot water and heating you want when you want it).

As you’d expect from a world-class manufacturer, each model is thoroughly and rigorously tested before it arrives with the installer.

Output rates

In this article, we’ll list all the current Worcester Bosch’s Greenstar boilers across their combi, system, and regular ranges. Next to each model and model number, you’ll notice an output figure. The output figure refers to the amount of water that your boiler can heat at any one time.

When speaking to a potential installer, he or she will ask you how often you use your hot water taps and when. Using this information, they will be able to calculate the optimal output range of your proposed boiler installation.

Efficiency rates

The efficiency rating you see next to each boiler is shown in two different ways – with a percentage figure and with a rating. The percentage figure tells you how much of the power your boiler draws is actually used on providing you with hot water and central heating. The higher the energy efficiency percentage, the lower your energy bills will be.

The Energy Saving Trust rates all boilers with a 90% efficiency with an “A” grade and between 86-90% with a “B” grade.

What will your installer recommend for your property?

When deciding on your installer, you must go for a company that is authorised and regulated. The boiler your installer will recommend will depend on the size of your home and how much demand you’ll have for hot water at the same time.

As a rule of thumb, your installer will make their suggestion to you based upon the following table:

Where do you live? Bedrooms Bathrooms Radiators Boiler size Ideal boiler type
• Mid-terrace house
• Small bungalow
• Apartment		 Up to 2 1 10 24kW-27kW Combi
• Larger terrace
• Medium bungalow
• Medium semi		 3+ 1-2 15 28-34kW Combi
• Larger semi
• Large detached		 4+ 2+ 20 34-42kW Combi or Conventional

Worcester Bosch Greenstar combi boilers

Worcester Bosch’s Greenstar combi boilers are suitable for most UK homes as they offer very high energy efficiency ratings and superior performance levels. Combi boilers provide both hot water and central heating from a compact unit – they don’t require a separate tank to heat or store the water. Worcester Bosch’s Greenstar combi boilers work by heating water on demand so that it’s available whenever you need it.
Worcester Bosch’s Greenstar combi boilers also offer an ”ECO” function, only drawing energy when you turn on the hot water taps.
 

Worcester Bosch Greenstar gas-powered combi boiler benefits

Worcester Bosch’s Greenstar combi boilers fit perfectly into smaller homes and apartments. They don’t require any loft space nor do they require a separate cupboard in which to keep a hot water cylinder.
 
Combi boilers require less piping work reducing the amount you spend on installation.
 
If you’ve ever lived in a property where the pipes have frozen, you’ll know the disruption this causes. With a combi boiler, there are no pipes in the attic meaning there’s no possibility of the pipes freezing during winter.
 

Worcester Bosch Greenstar gas-powered combi boiler – pricing

Worcester Bosch’s current range of Greenstar gas-powered combi boilers is as follows:
Manufacturer Model Model No Type Fuel Output Efficiency Eff Rating Warranty From To
Worcester Bosch Greenstar 24i Junior Combi Gas 24kw 89.10% B 2 years £1,640 £1,760
Worcester Bosch Greenstar 25Si Compact Combi Gas 25kw 94% A 2 years £1,222 £1,342
Worcester Bosch Greenstar 25i Combi Gas 25kw 94% A 5 years £1,067 £1,187
Worcester Bosch Greenstar 27CDi Combi Gas 27kw 90.3 A 5 years £1,709 £1,829
Worcester Bosch Greenstar 28CDi Compact Combi Gas 28kw 92% A 2 years £2,504 £2,624
Worcester Bosch Greenstar 28i Junior Combi Gas 28kw 89.10% B 2 years £740 £860
Worcester Bosch Greenstar 29CDi Classic Combi Gas 29kw 89.10% B 2 years £1,540 £1,660
Worcester Bosch Greenstar Highflow 440CDi Combi Gas 29kw 92% A 2 years £1,109 £1,229
Worcester Bosch Greenstar 30CDi Combi Gas 30kw 90.1 A 5 years £1,271 £1,391
Worcester Bosch Greenstar Highflow 550CDi Combi Gas 30kw 92% A 2 years £981 £1,101
Worcester Bosch Greenstar 30Si Compact Combi Gas 30kw 94% A 2 years £1,056 £1,176
Worcester Bosch Greenstar 30i Combi Gas 30kw 94% A 5 years £1,076 £1,196
Worcester Bosch Greenstar 37CDi Combi Gas 32kw 90.1 A 5 years £2,455 £2,575
Worcester Bosch Greenstar 32CDi Compact Combi Gas 32kw 92% A 2 years £2,021 £2,141
Worcester Bosch Greenstar 34CDi Classic Combi Gas 34kw 92% A 2 years £1,009 £1,129
Worcester Bosch Greenstar 36CDi Compact Combi Gas 36kw 94% A 5 years £956 £1,076
Worcester Bosch Greenstar 38CDi Classic Combi Gas 38kw 92% A 2 years £2,136 £2,256
Worcester Bosch Greenstar 42CDi Combi Gas 42kw 90.1 A 5 years £840 £960
Worcester Bosch Greenstar 42CDi Classic Combi Gas 42kw 92% A 2 years £1,190 £1,310

Worcester Bosch Greenstar CDi compact combi boilers

The Worcester Bosch Greenstar CDi compact combi boilers are the company’s smallest range of combi boilers. They have been designed to provide the highest performance levels within the tightest possible spaces. The Worcester Bosch Greenstar CDi compact combi boiler series features high output ranges meaning that, despite their size, they have a good flow rate which means they can provide hot water at a good pressure level to more than one tap at a time.

Worcester Bosch Greenstar Si combi boilers

Worcester Bosch Greenstar Si combi boilers are the ideal choice for both small and medium properties. Easily wall-mountable, the range features in-built protection against frost, if you’d prefer to install the unit in your loft or garage.
 

Worcester Bosch Greenstar i combi boilers

Worcester Bosch Greenstar i combi boilers are designed for flats and for two-storey properties with a single bathroom.
 

Worcester Bosch Greenstar Highflow combi boilers

Worcester Bosch Greenstar Highflow combi boilers are specially designed for larger properties with greater demand on both hot water and heating needs. Ask your installer about Worcester Bosch Greenstar Highflow combi boilers if you have two or more bathrooms.
 

Worcester Bosch Greenstar oil-powered combi boiler benefits

The Heatslave II series is the oil-powered Greenstar range of Worcester Bosch combi boilers. Designed for families who want the benefits of a combi boiler but who do not have the inside space in which to store it. The Heatslave II units perform exceptionally well in the harshest of British weather. The unit’s components are completely protected against the worst that the UK climate can throw at it.
 
If you would prefer the unit to be installed indoors, it can be fit underneath a worktop in the kitchen if there is clearance for it.
 
They are very quick to install and they provide significant volumes of hot water instantly.

Worcester Bosch Greenstar oil-powered combi boiler – pricing

Worcester Bosch’s current range of Greenstar oil-powered combi boilers is as follows:

Manufacturer Model Model No Type Fuel Output Efficiency Eff Rating Warranty From To
Worcester Bosch Greenstar Heatslave II 18 Combi Oil 18 kw 91% A 2 years £790 £910
Worcester Bosch Greenstar Heatslave II External 18kW Combi Oil 18kw 91% A 2 years £1,040 £1,160
Worcester Bosch Greenstar Heatslave II 25 Combi Oil 25kw 90% A 2 years £2,192 £2,312
Worcester Bosch Greenstar Heatslave II External 25 Combi Oil 25kw 90% A 2 years £2,290 £2,410
Worcester Bosch Greenstar Heatslave External 32 Combi Oil 32kw 90.3 A 5 years £2,140 £2,260
Worcester Bosch Greenstar Heatslave II 32 Combi Oil 32kw 91% A 2 years £2,180 £2,300
Worcester Bosch Greenstar Heatslave II External 32 Combi Oil 32kw 91% A 2 years £2,365 £2,485

Worcester Bosch Greenstar system boilers

Many larger homes feature a system boiler that use a cylinder for storing hot water but, they don’t require a tank to be fitted into your attic.
 
Worcester Bosch Greenstar system boilers are attractive and compact, housing the components needed within the boiler unit. Many Worcester Bosch Greenstar system boilers can actually fit into a kitchen cupboard.
 

Worcester Bosch Greenstar gas-powered system boiler benefits

System boilers are better for homes where there is more than one bathroom or where water is in high demand. Worcester Bosch Greenstar system boilers can deliver hot water efficiently to every tap in your home concurrently without any drop in water pressure.
 
The Worcester Bosch Greenstar system boiler is easier to install than other models. As with the combi boilers, there is no need for a tank or piping in the loft meaning there’s no danger of the pipes freezing over.
 

Worcester Bosch Greenstar gas-powered system boiler – pricing

Worcester Bosch’s current range of Greenstar gas-powered system boilers is as follows:
Manufacturer Model Model No Type Fuel Output Efficiency Eff Rating Warranty From To
Worcester Bosch Greenstar 12i System Gas 12kw 94% A 2 years £1,970 £2,090
Worcester Bosch Greenstar 15i System Gas 15kw 94% A 5 years £1,548 £1,668
Worcester Bosch Greenstar 18i System Gas 18kw 94% A 5 years £1,490 £1,610
Worcester Bosch Greenstar 21i System Gas 21kw 94% A 5 years £1,095 £1,215
Worcester Bosch Greenstar 24i System Gas 24kw 94% A 2 years £875 £995
Worcester Bosch Greenstar 27i System Gas 27kw 92% A 5 years £790 £910
Worcester Bosch Greenstar 30CDi Classic System Gas 30 kw 92% A 2 years £748 £868
Worcester Bosch Greenstar 30i System Gas 30kw 92% A 5 years £810 £930
Worcester Bosch Greenstar 35CDi Classic System Gas 35kw 92% A 2 years £864 £984
Worcester Bosch Greenstar GB162 50kW System Gas 50kw 92% A 2 years £922 £1,042
Worcester Bosch Greenstar GB162 65kW System Gas 65kw 93% A 2 years £921 £1,041
Worcester Bosch Greenstar 9i System Gas 9kw 93% A 5 years £1,052 £1,172

Worcester Bosch Greenstar i system boilers

The popular Worcester Bosch Greenstar i system boiler range has recently been updated and improved. They’re popular with installers because they are easy to fit. They’re also popular with homeowners because of the competitive prices and reduced labour charges.
 

Worcester Bosch Greenstar i Compact System Series

The Worcester Bosch Greenstar i Compact System Series, available in 27kw and 30kw output ranges, are suitable for all homes. These units are smaller and lighter than their predecessor models, offering superior output. 

Worcester Bosch Greenstar oil-powered system boiler – pricing

Worcester Bosch Greenstar oil-powered system boilers offer the same benefits as their gas-powered counterparts. The Danesmoor System Series offers plug-in control (optional – please ask your installer) and both the system pressure gauge and heating temperature control can be easily reached by lowering the front panel. All Worcester Bosch Greenstar oil-powered system boilers are compatible with solar hot water systems provided by Greenskies. Making them highly efficient units. 

Worcester Bosch’s current range of Greenstar oil-powered system boilers is as follows:

Manufacturer Model Model No Type Fuel Output Efficiency Eff Rating Warranty From To
Worcester Bosch Greenstar Danesmoor Utility 18 System Oil 18 kw 91% A 2 years £1,127 £1,247
Worcester Bosch Greenstar Danesmoor 18 System Oil 18kw 91% A 2 years £1,858 £1,978
Worcester Bosch Greenstar Danesmoor External 18 System Oil 18kw 91% A 2 years £2,304 £2,424
Worcester Bosch Greenstar Camray Utility 25 System Oil 25kw 93.2 A 5 years £1,280 £1,400
Worcester Bosch Greenstar Danesmoor 25 System Oil 25kw 90% A 2 years £1,940 £2,060
Worcester Bosch Greenstar Danesmoor Utility 25 System Oil 25kw 90% A 2 years £1,940 £2,060
Worcester Bosch Greenstar Danesmoor External 25 System Oil 25kw 90% A 2 years £1,540 £1,660
Worcester Bosch Greenstar Camray Utility 32 System Oil 32kw 94.2 A 5 years £2,040 £2,160
Worcester Bosch Greenstar Danesmoor 32 System Oil 32kw 91% A 2 years £2,040 £2,160
Worcester Bosch Greenstar Danesmoor Utility 32 System Oil 32kw 91% A 2 years £2,265 £2,385
Worcester Bosch Greenstar Danesmoor External 32 System Oil 32kw 91% A 2 years £2,340 £2,460

Worcester Bosch Greenstar regular boilers

For most homes in the UK, a combi boiler will be the default recommendation of a professional installer. Apart from in exceptional circumstances, your installer will recommend that you keep the current system you have.
 
Worcester Bosch Greenstar regular boilers, commonly known as heat only boilers, require a cold water storage tank to operate. These tanks provide the water needed to the hot water cylinder and to a special tank whose role is to keep the level of water constant within your central heating system.
 
Worcester Bosch Greenstar regular boiler control units are small and compact. You’re easily able to store one within a standard kitchen cabinet or cupboard.
 

Worcester Bosch Greenstar gas-powered regular boiler benefits

Ideal for larger homes with a high and constant requirement for hot water. Worcester Bosch Greenstar regular boilers can provide a good flow rate even in areas with low water pressure.
Installation of Worcester Bosch Greenstar regular boilers is quick and straightforward. Modern systems are generally back-compatible with standard radiators and pipework. Make sure you ask your installer for advice on whether a new Worcester Bosch Greenstar regular boiler installation will require additional work on the rest of your central heating system.

Worcester Bosch Greenstar regular boiler – gas-powered

Worcester Bosch’s current range of Greenstar gas-powered regular boilers is as follows:

Manufacturer Model Model No Type Fuel Output Efficiency Eff Rating Warranty From To
Worcester Bosch Greenstar 12Ri Regular Gas 12kw 91% A 3 years £2,203 £2,323
Worcester Bosch Greenstar 15Ri Regular Gas 15kw 91% A 2 years £2,224 £2,344
Worcester Bosch Greenstar 18Ri Regular Gas 18kw 91% A 2 years £2,012 £2,132
Worcester Bosch Greenstar 24Ri Regular Gas 24kw 91% A 2 years £2,012 £2,132
Worcester Bosch Greenstar 27Ri Regular Gas 27kw 92% A 5 years £1,970 £2,090
Worcester Bosch Greenstar 30CDi Classic Regular Gas 30kw 92% A 2 years £2,036 £2,156
Worcester Bosch Greenstar 30Ri Regular Gas 30kw 92% A 5 years £1,970 £2,090
Worcester Bosch Greenstar FS 30CDi Regular Gas 30kw 92% A 5 years £1,970 £2,090
Worcester Bosch Greenstar 40CDi Classic Regular Gas 40kw 92% A 2 years £1,548 £1,668
Worcester Bosch Greenstar Fs 42CDi Regular Gas 42kw 92% A 5 years £1,435 £1,555

Worcester Bosch Greenstar regular boiler – oil-powered

Worcester Bosch’s current range of Greenstar oil-powered regular boilers is as follows:

Manufacturer Model Model No Type Fuel Output Efficiency Eff Rating Warranty From To
Worcester Bosch Greenstar Camray 18 Regular Oil 18kw 93.1 A 5 years £840 £960
Worcester Bosch Greenstar Camray Utility 18 Regular Oil 18kw 93.1 A 5 years £2,140 £2,260
Worcester Bosch Greenstar Camray External 18 Regular Oil 18kw 93.1 A 5 years £2,240 £2,360
Worcester Bosch Greenstar Danesmoor External 18 Regular Oil 18kw 91% A 2 years £2,040 £2,160
Worcester Bosch Greenstar Danesmoor 18 Regular Oil 18kw 91% A 5 years £1,520 £1,640
Worcester Bosch Greenstar Danesmoor Utility 18 Regular Oil 18kw 91% A 5 years £1,040 £1,160
Worcester Bosch Greenstar Camray 25 Regular Oil 25kw 93.2 A 5 years £780 £900
Worcester Bosch Greenstar Camray Utility 25 Regular Oil 25kw 93.2 A 5 years £725 £845
Worcester Bosch Greenstar Camray External 25 Regular Oil 25kw 93.2 A 5 years £671 £791
Worcester Bosch Greenstar Danesmoor 25 Regular Oil 25kw 90% A 2 years £960 £1,080
Worcester Bosch Greenstar Danesmoor Utility 25 Regular Oil 25kw 90% A 2 years £980 £1,100
Worcester Bosch Greenstar Danesmoor External 25kW Regular Oil 25kw 90% A 2 years £1,373 £1,493
Worcester Bosch Greenstar Camray 32 Regular Oil 32kw 94.2 A 5 years £1,580 £1,700
Worcester Bosch Greenstar Camray Utility 32 Regular Oil 32kw 94.2 A 5 years £1,490 £1,610
Worcester Bosch Greenstar Camray External 32 Regular Oil 32kw 94.2 A 5 years £1,915 £2,035
Worcester Bosch Greenstar Danesmoor 32 Regular Oil 32kw 90.70% A 2 years £1,690 £1,810
Worcester Bosch Greenstar Danesmoor Utility 32 Regular Oil 32kw 91% A 2 years £2,240 £2,360
Worcester Bosch Greenstar Danesmoor External 32 Regular Oil 32kw 91% A 2 years £2,240 £2,360
Worcester Bosch Greenstar Utility 50 Regular Oil 50 kw 89% B 2 years £1,320 £1,440
Worcester Bosch Greenstar Utility 70 Regular Oil 70kw 88% B 2 years £1,315 £1,435

Worcester Bosch FAQ

Worcester Bosch boiler warranties

Each of the boilers listed on this page comes with a warranty lasting between 2 and 5 years. A warranty offers you peace of mind that, should a fault develop with your boiler within the warranty period, that Worcester Bosch will resolve the problem for you free of charge.

Check with your installer whether your warranty covers parts, labour, or both. When you do get your boiler serviced, make sure that the person servicing your boiler is a registered Gas Safe expert. Please note that most warranties require you to carry out a servicing once a year during the warranty period and that failure to do so will invalidate the warranty.

Worcester Bosch boiler repairs

Only Gas Safe registered experts are allowed by law to maintain, service, or install boilers so please do not attempt to repair your boiler yourself. Please call Worcester Bosch, your installation engineer, or your maintenance engineer for advice.

Worcester Bosch boiler heating controls

Worcester Bosch has embraced digital and mobile technology to help its customers better and more easily control their boilers. Once your system is installed, you can download the Bosch EasyControl app from the App Store or Google Play – it works like a smart thermostat. If this is not of interest to you and you’d prefer the standard manual controls, please let your installer know.

Worcester Bosch boiler error codes

In the same way as with your car, your Worcester Bosch boiler system can tell you when something is wrong with it. It does so by displaying a code which your engineer will know how to interpret. The information your boiler displays will then be used by your engineer as part of a proven troubleshooting approach to determine what he or she needs to do to return the boiler to full working order.

Please contact your installation engineer or your maintenance engineer if your Worcester Bosch boiler displays a code that you don’t know the meaning of.

Worcester Bosch boiler and renewable heating

With many of the current Greenstar boilers, your installer can connect them to Greenskies Solar Panels (also manufactured by Worcester Bosch). These solar panels and solar thermal collectors use energy from the sun to heat the water in your boiler. Ask your installer for more information.

Get the best quotes on Worcester Bosch installers

CompareCompanies works with homeowners up and down the UK connecting them with 3 to 4 trusted boiler installation companies operating nationally and locally. By sending us your details, you’ll get 3 or 4 quotes from these industry-accredited companies – getting multiple quotes drives down the price but not at the expense of quality, safety, or fitness for purpose.

Our service is free and there’s no obligation to accept any of the quotes you receive from our installers. To get started, please click here.

Categories

  • Alarm Systems
  • Boilers
  • Conservatories
  • Conservatory Roofs
  • Double Glazing
  • Heat Pumps
  • Home Improvement Advice
  • Insulation
  • Solar Panels
    • Compare Companies

    Head Office

    • Compare Companies
    • A18, The Embankment Business Park,
    • Vale Rd, Heaton Mersey
    • Stockport SK4 3GN
    Contact Us

    Compare Home Improvements

    Privacy Notice

    Leads2Trade Limited and our associated consumer brands (Trading as [Compare Companies/Double Glazing on the web/ Conservatory Online Prices/ Leads2Trade]) of A18, The Embankment Business Park, Vale Road, Heaton, Mersey, Stockport, Cheshire, SK4 3GN Company No 05987279 have created this Privacy Notice to help you understand what personal data we process and how we use it in our business dealings with you. We are registered with the ICO (Registration No: Z9692711).

    If you have any questions about this Privacy Statement, you can contact us by email at info@Leads2Trade.co.uk  For the purposes of Data Protection legislation in the UK, we are a Data Controller. Our website is not intended, and we do not knowingly collect data relating to children.

    This Privacy Notice is intended for:

    How do we process your personal data?

    So that we can provide a service to you need to process some of your personal data.  We make sure that we only collect what we need and have outlined below the various ways in which we process your personal data:

    When you visit our website: We use cookies on our website which collect various types of personal data. This will include details about your visits to our website; page views, downloads, navigation and exit; IP address; geographical location; browser type and version; operating system; referral source; length of your visit.

    Some of these cookies are necessary to ensure that the website works correctly, and other cookies require your consent.  You can find out more about our cookies and how you can manage your consent in our cookie policy here.

    Our website may contain links to other external websites.  We aren’t responsible for the practices, policies or content of such websites and suggest that you check their privacy policies to ensure that you are happy to continue browsing.

    When you become one of our consumer customers: We will process your name and contact details (phone number, email and postal address) so that we can fulfil our contract to you by providing you with the home improvement quotes you have requested, to answer any enquiries you may have and to monitor how the suppliers we work with are performing.

    For certain home improvement enquiries where we are unable to reach you by telephone we will send you an email to introduce you to a potential company who can help you with the specific product that you are looking to receive quotes for. We currently work with one company (WarmZilla Ltd) for Boiler enquiries, one company (Safestyle UK plc) for double glazing enquiries and one company (Verisure Services UK Ltd) for Alarm enquiries.

    We will call you to check that we have the correct information and learn about how we can connect you with the best quotes in your geographical area. We may send you an SMS message if your enquiry is received outside our operational hours or to provide an update on the progress of your enquiry. An SMS opt will be provided after failure to connect via phone.

    Our phone calls are recorded for training purposes however, if you are uncomfortable with this, we will not proceed with the call and delete the recording.  We also use aggregated and anonymised data to keep records for our own business use.

    When you become one of our business customers: We will process your name and business contact details (phone number, email and postal address) so that we register you and put you in touch with our consumer customers who have requested home improvements quotes from you.  Our contract is with your business however we will process the personal data of our business customers under our legitimate interest.  We have done a balancing test to ensure that we are processing your personal data fairly and respectfully.

    When you send us an enquiry: You may have sent us an enquiry via the contact page on our website.  We will collect your name and contact details as it is in our legitimate interest to do so that we can enter into correspondence with you and answer your enquiry.

    How long do we keep your personal data?

    If you have consented to non-essential cookies:  You can find out more about our cookies and update your preference on our Cookies Consent Management Platform.

    If you are a consumer customer of ours: we will keep your personal data for as long as we have business dealings with you and then for a further 12 months.  This is because the quotes that you obtain are valid for up to a period of 12 months and it is important for us to be able to assist with any enquiries you have during that time.

    If you have consented to receive email marketing from us, we will keep your personal data until you unsubscribe. If you choose not to engage with our email marketing messages for a period of 12 months, we will not email you again and put your personal data on a suppression list.

    If you are a business customer of ours: we will keep your personal data for as long as we have a contract with you and then for a further 7 years in accordance with HMRC guidelines.

    How do we use your personal data to communicate with you?

    Non-Marketing Communications include: service messages regarding quotes or appointments from our third party services to enquiries and other communications to ensure that we deliver the services you expect from us.

    If you are one of business customers, you will receive emails regarding your registration, services messages and invoices.  You will have access to our members area dashboard portal where you can find more information about your account details with us.

    Marketing Communications include: Emails regarding other services we offer as well as content marketing we hope you will find useful. If you are one of our consumer customers, you will only receive email marketing from us if you have given us your consent. We do send out unsolicited email marketing messages to our business customers when we feel we have a legitimate interest to do so. You are welcome to unsubscribe from marketing messages at any time.

    If you have consented to marketing cookies such as Facebook Pixels you may be served Facebook Ads regarding our services.  You can change your cookies consent at any time by visiting our Cookie Consent Management Platform.  You may also wish to change your Facebook settings if you don’t want to see targeted advertising.

    Social Media: We use Facebook, and Linkedin (for business purposes). We sometimes use paid advertising on these platforms, but we will only use custom audiences with your consent.  You can find a copy of this Privacy Notice on our Facebook page in the ‘About’ section.

    Social Plugins: We use social plugins on our website pages which allow you to share products with your friends and families.  These buttons are deactivated by default and only activated once you click on them.  When you click on these buttons your personal data will be transferred to the plugin provider.  This will include IP addresses which are then used to serve you relevant ads.

    Who has access to your personal data?

    We share your personal data with various organisations so we can fulfil our contract with you to help us run our business and to fulfil our legal obligations.

    These include: Marketing Agencies, Accountants, Webhosts, IT and CRM Agencies. We also use Microsoft, DropBox, and Infonotes to ensure that we run our business efficiently.

    If you are one of our consumer customers: we will share your details with the suppliers in your geographical area who are able to give you a quote for the work, you require.  Our suppliers are registered with us and we ensure that they are reputable and certified where appropriate.  We will discuss this with you in our phone call so that you are aware of what is happening every step of the way.

    We ensure that our systems are robust, and we will only share your data with organisations who have appropriate safeguarding mechanisms in place such as Standard Contractual Clauses.  We have Data Processing Agreements with our Data Processors and never sell personal data to third parties unless we have your agreement to do so.

    If Leads 2 Trade is sold or transfers its assets to another party, your personal data could be one of the transferred assets.  If your personal data is transferred it will remain subject to this Privacy Notice.  Your personal data will be passed onto a successor in the event of a liquidation or administration.

    What are your rights?

    You have several rights which you can access free of charge.  In certain circumstances we reserve the right to charge a reasonable fee if your requests are unfounded or excessive.

    You have the right:

    We don’t use any automated decision making.

    For more information about these rights and when you can request them, please visit the Information Commissioners Guide to Data Subject Rights

    If you wish to exercise any of these rights, please contact us by email at info@Leads2Trade.co.uk. We will respond to you within one month.  If your request is complex and we require more time, we will contact you and let you know within the first month.

    How can you submit a query or a complaint?

    We are always happy to answer your queries regarding privacy.  Please contact us by email at 0800 124 4308 info@Leads2Trade.co.uk.

    If you have a complaint, please get in touch with us so that we can resolve any concerns.  You also have a right to lodge a complaint with the Information Commissioner’s Office if you believe your personal data has been processed in a way which does not comply with Data Protection Legislation.  You can call the ICO helpline on 0303 123 1113 or visit their website here.

    Changes to this Privacy Notice

    We keep this Privacy Notice under regular review.  The most recent update is 4th April 2022